Multi-Mode Venues
	Comprehensive Billing
	Walled Gardens
	Multi Language & Multi Device Support
	Appropriate Use Policies
	SMTP Redirect
	Flexible Venue Configurations

Support for both wireless 802.11 Hot Spot and and wired Ethernet services in the same location using the same equipment, procedures and management services maximizes the number of available customers.

Three service modes - Hot Spot, Cyber Cafe, and Back Ofice - use separate sub-networks that segregate traffic. This allows the venue operator's back office network to safely (securely) share the same Internet connection with public (Hot Spot and Cyber Cafe) services.

A full range of biling options allows the venue operator to offer any combination of local (unbranded) service, multi-venue own-brand service and multiple syndicated services. Within each service type multiple service plans allow billing based on any combination of time, calendar and connections.

Walled gardens allow Hot Spot and Cyber Cafe visitors free access to a defined set of URLs. Service operators define Walled Gardens (if any) for each venue. Thus the Walled Garden can be tailored to reflect the needs of the venue operator, the location, and marketing within the garden.

Following the general design principal of maximizing the available market for the venue operator, access control pages are constructed to allow the Hot Spot or Cyber Cafe visitor to select a language. Similarly, access control pages are automatically adapted for PDA access.

Appropriate use (Internet access) policies are defined by the service operator for each venue. Inappropriate sites are filtered (blocked) on the basis of content type. Filtering can be fine-tuned using white lists (over-riding category filters) to allow specific sites, and black lists to block specific sites.

A difficulty commonly experienced by users of Hot Spots and Cyber Cafes is blocked email access. This occurs when the ISP, in an attempt to inappropriate use (spamming) by requiring that all email traffic (SMTP) be routed to a specific mail server. SMTP redirect avoids these restrictions by redirecting SMTP traffic to a mail proxy outside the ISP's domain.

Most Hot Spots use a gateway that combines the modem, router and wireless access point functions into a single unit. When a venue cannot be adequately served by a single wireless access point the modem and router functions are delivered in one unit that controls (connects) multiple wireless access points.

This configuration flexibility allows large or otherwise technically difficult venues to be served with relatively small increase in capital expense and zero additional operating expense.